Posted By: Nick Miller, Partner, Miller & Van Eaton
The Congress approved a delay in the Digital Television Conversion from February until June 12, 2009. This additional time has allowed the Federal Communications Commission and the Department of Commerce’s National Telecommunications and Information Administration to enhance and restructure the federal government’s consumer outreach programs.
Among the good news items:
- The backlog for federal discount coupons for DTV converters is gone.
- The agencies have recruited fire departments and community organizations throughout the nation to assist homebound and vulnerable citizens.
- The agencies have improved call centers and help lines.
- The broadcasters are doing more to inform and to demonstrate to individual consumers whether the new over-the-air digital signals will be available without improved antenna arrays.
- Many broadcasters are converting ahead of June 12, providing real experience for the call centers and outreach agencies.
The story is not over—but the trends are finally positive.
And please do your part by sharing this Consumers’ Union public education package with your electeds, agencies and local media: CLICK HERE for the PDF
Posted in Telecommunications